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Multicultural Minds Case Manager

08/10/2025
07/11/2025
$34.58 - $47.97
Contract
Cairns QLD
Social Services

Centacare FNQ has been walking alongside individuals, families, and communities across Far North Queensland for more than 40 years. We deliver inclusive programs in early learning, mental health, and community engagement—grounded in the values of dignity, respect, fairness, and inclusion.

We’re expanding our Multicultural Minds program and have exciting opportunities for Peer Support Workers and Case Managers to join our team, supporting people from Culturally and Linguistically Diverse (CALD) backgrounds who are experiencing mental health challenges.

Why Join Centacare FNQ?

At Centacare FNQ, you’ll be part of a team that values your lived experience, celebrates diversity, and supports your professional growth. We offer:

  • A supportive and inclusive workplace culture

  • Opportunities for professional development

  • The chance to make a meaningful difference in your community

  • Salary Packaging up to $15,900 (Superannuation can be paid in addition to this, subject to any ATO limit if any) (Applicable to Part Time or Full Time Employees)

  • Work-life balance — no weekends or public holidays 

  • Two-week closure at Christmas/New Year 

  • One paid Gift Day for the next workday following the Boxing Day Public Holiday where the where the workday following the Boxing Day Public Holiday is the employee’s usual day of work. (Applicable to Part Time or Full Time Employees)

  • Tools and training to support your leadership journey  

  • Collaborative local management and governance located in Cairns 

  • You’ll be based in beautiful Far North Queensland working from a purpose-driven Catholic organisation that values connection and care 

Job Description

About the Program

Multicultural Minds works alongside people from CALD backgrounds across the Cairns and Hinterland Hospital and Health Service region who are living with severe mental illness and/or problematic substance use.

Our support is:

  • Tailored to each person’s needs, goals, and aspirations

  • Grounded in cultural safety and strengths-based practice

  • Informed by lived experience and professional expertise

  • Focused on recovery, connection, and long-term wellbeing


About the Role

As part of our passionate and supportive team, you will:

  • Walk alongside people on their recovery journey

  • Facilitate one-to-one and group education/support sessions

  • Share knowledge of local services and connect people with the right supports

  • Contribute to a collaborative and inclusive team culture where your voice is valued

Desired Skills and Experience

Who We’re Looking For

We welcome people who are:

  • From a Culturally and Linguistically Diverse (CALD) background – language skills are highly valued

  • Skilled in group facilitation and community connection

  • Compassionate listeners and respectful communicators

  • Confident using interpreters to ensure understanding and inclusion

  • Flexible, proactive, and committed to learning

  • Bringing qualifications and/or lived experience, particularly in mental health recovery

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